Medical Equity Initiatives
Advocating for equity has been a theme in my career. At Color, on a design team of 40 and an org of over 1000, I was the go-to expert for equitable content design.
I developed a content design system to improve parity for transgender patients across all of Color’s healthcare products. I also created internal documentation for teams across Color, as well as training materials for providers, clinicians, and other staff at Color’s nationwide healthcare sites.
In collaboration with the scientific and medical affairs teams, I designed a unified system for collecting sensitive information about “sex assigned at birth” that met the varying regulatory, clinical, legal, and contractual requirements of our many healthcare products. Most importantly, it helped participants feel seen and understood.
Content matrix for collecting “sex assigned at birth.” Teams use the “IF” statements in the lefthand column to build out content for their specific product requirements.
Examples of how the content matrix is applied in our various health product offerings, from at-home essential care kits, to COVID-19 testing, to COVID-19 immunizations.